Privacy Policy

Our Commitment to Your Privacy

At BlueRock South Gate Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Your name, email address, phone number, and property address
• Project Details: Information about your concrete project needs and preferences
• Communication Records: Messages, emails, and phone call notes related to your service requests
• Payment Information: Billing address and payment details for service transactions

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages viewed. This helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for your concrete projects
• Schedule and perform concrete installation and repair services
• Communicate with you about your project status and appointments
• Process payments and maintain financial records
• Send service reminders, maintenance tips, and promotional offers
• Improve our website and customer service experience
• Comply with legal obligations and protect our business interests

Information Sharing

We respect your privacy and do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors and scheduling software
• Legal Requirements: Government authorities when required by law or to protect our rights
• Business Transfers: Potential buyers if we sell or transfer our business

All third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may limit certain website features.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Receive your data in a commonly used format

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: